With an approach based on efficiency and quality in carpet manufacturing;
• By adopting a customer-focused approach, we accurately analyze customer expectations and needs, and maintain the highest level of customer satisfaction by providing reliable, defect-free products in compliance with legal and applicable requirements.
• Based on risk-based thinking, we identify risks and opportunities that may affect quality in all processes from raw materials to shipment and take the necessary measures.
• In line with the total quality management approach, we achieve our quality objectives by encouraging employee participation and team spirit.
• We establish effective quality control mechanisms at all stages of production and manufacture products in accordance with our customers’ specific requirements as well as national and international standards.
• We continuously monitor the effectiveness of our Quality Management System, measure its performance, and improve our system through a continuous improvement approach.
Acting in accordance with these principles constitutes our QUALITY POLICY.